Terms and Conditions

Terms and Conditions

By purchasing goods or services from Healing Universe you hereby agree to these terms and conditions:

Astrology Consultations and Tarot Readings

To request an Astrology consultation or Tarot reading with me or anyone on the Healing Universe site, you will be asked to pay via PayPal and submit your personal details and for astrology, three suggested dates and times. Once you have sent your details, we will confirm your request via email within 48 hours and provide information about when you can expect your actual printed product, the Astrology consultation or Tarot reading. You will, in the case of an Astrology consultation, also be informed about the time the appointment for the free telephone portion of your consultation. Turnaround times will vary but typically, you can expect your reading within 7 days, unless stated otherwise.

In the case of a Tarot reading, a customized spread will be created for your review. If necessary, your question will be rephrased following a brief consultation with you.

Next, your Tarot reading will be performed, using the Gilded Tarot deck. Reversed Tarot cards will be used as they appear in the reading.

When your Astrology consultation report is ready, it will be emailed to you as a PDF document. When your Tarot reading is ready, it will be emailed to you in a Word document, along with a photo of the cards drawn, using the email address you provide. You may request clarification on the cards drawn for your reading for no charge. If you wish to ask further questions that were not addressed in the original request or you wish to have further cards drawn, you will be invited to purchase another Tarot reading.

If you have not received your Astrology consultation report or Tarot reading within the specified time, please contact us here. More than likely your Astrology consultation  report or Tarot reading was sent but is being blocked by your email account’s spam filter.

Your Astrology consultation report or  Tarot reading will be securely stored for at least 12 months. You may request a copy of it at any time during this period.

Acceptance of Clients

We will also review your question(s) to ensure it can be answered within our Code of Ethics. We retain the right to refuse to read on a particular topic (e.g. fortune-telling, medical/health, criminal/legal matters, third party readings, etc.). If an alternate question cannot be agreed, your payment will be refunded via PayPal.

We will not provide products or services for people under the age of 18 unless parental consent has been provided via a scanned signature and photo identification. We also d not provide consultations or Astrology consultations or Tarot readings on behalf of someone who has not given their express written permission for the reading.

Refunds

We require that you as a client also have high ethical standards. We do not work for free there refunds are not given because you do not like the answers revealed in your consultation or reading. By purchasing a consultation or reading you agree to our policy which is:

  • Refunds will only be provided upon mutual agreement when the actual Astrology consultation or Tarot reading has not been performed and the written product has not been emailed to you. For example, if you and your reader cannot agree on the question or the Tarot spread and the reader has not started your actual consultation reading, you may possibly be offered a refund.

However, if your Astrology consultation or Tarot reading has been performed and completed, there will be no refund. We work hard to create the product and our labor is intensive. We invest ourselves (time and energy) into you and your situation.  You are asking us to provide a product that will increase and improve your business profits, life satisfaction and relationships. That is not worth “nothing”. We do our best to assist you.

Healing Universe Digital Products

Healing Universe digital products (including eBooks, audio programs, webinars, transcripts, etc.) can be downloaded via a link sent to the email provided via your PayPal payment. If you misplace any of your Healing Universe digital products that you have previously purchased, contact us.

 

Specialwoman – My Code of Ethics

  • I will serve the best interests of my clients, conducting my professional activities without causing or intending to cause harm.
  • I will treat all my clients with equal respect, regardless of their origin, race, religion, gender, age, or sexual preference.
  • I will represent honestly my Tarot qualifications, including educational credentials, levels of certification and experience.
  • I will keep confidential the names of clients and all information shared or discussed during readings, unless otherwise requested by the client or required by a court of law.
  • I will recommend clients consult a licensed professional for advice of a legal, financial, medical, or psychological nature that I am not qualified to provide.  If trained in one of these areas, I will clearly differentiate between the Astrology consultation or Tarot reading and any professional advice additionally provided.
  • I will discuss and agree upon all fees (if any) with my clients in advance. Should a client wish to proceed beyond the originally agreed arrangement, all additional fees (if any) will be discussed and agreed upon by both parties before proceeding.
  • Astrological placements and indications and Tarot cards are neither good nor bad, though they can be used to encourage, give hope, and identify options for future behavior.
  • To protect the privacy of others, I will not read on a third party (e.g. “Does Harry really love Sally?”). I will rephrase the question to focus the reading on what is directly related to you.
  • Your Astrology consultation or Tarot reading is a complete service in itself. You are not required to purchase anything else. 
  • I will provide guidance and insight in your Tarot reading, but you have the free will to choose whether you will follow this guidance or not. You are therefore responsible for your actions following your Tarot reading. 
  • I recognize that all Astrology professionals, Tarot professionals and  ATA members have the same rights and obligations, and I will always respect and honor my colleagues.

Privacy

Email and Personal Information

Your email address and any other personal details will never be shared with any third party.

You will only receive emails from Healing Universe when you have requested them. Occasionally, you will also receive notices about specials and website updates. You will always have the option to ‘unsubscribe’ and have your email removed from the database, and thereafter you will not be contacted any further.

 

Affiliate Links

When you visit Healing Universe.com, you will find certain products & services, and links to those products & services, that will earn me an affiliate commission for any purchases you make. At present, I mostly promote  Amazon.  We promote certain products and services because they are useful, not for profits sake.  Please do not spend any money on these products or services unless you decide they benefit you.

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